Last updated: 4 November 2026
1.1. The website https://www.tailoredmedia.org (the “Website”) is operated by TAILORED MEDIA S.R.L. (“Tailored Media”, “we”), with the following identification details:
1.2. Tailored Media is a marketing agency operated by the Romanian company TAILORED MEDIA S.R.L., which provides services to clients in Romania and other countries, including Spain.
2.1. These terms and conditions (the “Terms”) set out the rules for accessing and using the Website.
2.2. By accessing and using the Website, you confirm that you have read and accept these Terms and Conditions. If you do not agree with them, please do not use the Website. As an exception, merely accessing or using the Website does not constitute acceptance of clauses for which the law requires express acceptance, including in writing; such clauses take effect only if the legal requirements for acceptance are met.
2.3. Our marketing services are provided on the basis of an offer or a contract agreed with each client. That contract, rather than these Terms, sets out the scope, price, deadlines and responsibilities for each collaboration.
4.1. The Website presents Tailored Media, the Services, the team, projects completed for clients, our newsletter and our free e-book.
4.2. The descriptions of the Services are for information purposes. The scope, price, deadlines and other terms of the collaboration are established through the accepted offer or the contract concluded with each client.
4.3. We make reasonable efforts to keep the information on the Website accurate and up to date. Any errors or outdated information will be corrected within a reasonable time after they are identified.
4.4. The Website does not allow marketing services to be ordered or paid for online. Requests submitted through the contact forms do not, in themselves, constitute the conclusion of a contract for these services.
5.1. The case studies and testimonials describe real projects. Their figures (for example, views, followers or enquiries) come from the platforms and reports available for each project, for the stated period.
5.2. The testimonials reflect the experiences of clients with whom we have worked. They and the portfolio materials are published with respect for the rights of the persons concerned and the applicable usage rights. Information about the processing of personal data is available in the Privacy Policy.
5.3. The results achieved depend on the particular characteristics of each business, market conditions, the budget and the period analysed. The results presented on the Website do not constitute a promise or guarantee of achieving similar results in other collaborations.
5.4. Clients’ names and logos are displayed to identify the collaborations and projects in the portfolio. The rights to them belong to their respective holders, in accordance with section 11.
6.1. Submitting a request for information or an offer through the Website does not, in itself, constitute the conclusion of a services contract or oblige the parties to enter into a collaboration.
6.2. A contract for the provision of the Services is concluded when the client accepts a firm offer issued by Tailored Media, under the conditions and within the time limit set out in that offer, or when both parties sign a contract. Commercial proposals expressly indicated as being indicative are subject to negotiation and do not constitute firm offers.
6.3. The terms of each collaboration, including the scope, price, payment methods, deadlines, rights to the delivered materials, confidentiality and termination, are established through the accepted offer and/or the contract concluded with the client, in compliance with applicable legal provisions.
7.1. You can obtain the e-book “Good Is the Worst Enemy of Excellent” free of charge through the Newsletter page, without being required to subscribe to the “Marketing for Entrepreneurs” newsletter. Subscription is separate and optional and is based on your express consent.
7.2. You may withdraw your consent and unsubscribe at any time, free of charge, by using the unsubscribe link included in each newsletter or by contacting us at the email address indicated in the Contact section.
7.3. The newsletter and e-book may be read and used for personal purposes or for internal information purposes in your own professional activities. Reselling, republishing or redistributing the materials, in whole or in part, requires our prior written consent, except for uses permitted by law. Authors’ rights must be respected in all cases.
7.4. The newsletter and e-book contain general information about marketing and do not constitute advice tailored to your business.
8.1. The forms available on the Website allow you to submit requests to Tailored Media, obtain the e-book and subscribe to the newsletter, depending on the purpose indicated for each form.
8.2. Please provide accurate data and submit other persons’ data only if you have the right to do so.
8.3. Submitting a request for information or an offer through the contact forms does not, in itself, constitute the conclusion of a contract for the Services. Obtaining the e-book and subscribing to the newsletter are subject to the conditions in section 7.
8.4. Personal data submitted through the forms is processed in accordance with the Privacy Policy.
9.1. The Website contains links to third-party platforms, including Tailored Media’s Instagram and LinkedIn accounts and our clients’ websites or accounts.
9.2. Third-party platforms are operated independently of Tailored Media, and their use is subject to their own terms and policies. Tailored Media does not control the operation of these platforms, their policies or content published independently by third parties.
10.1. When using the Website, the following are prohibited:
10.2. If these rules are breached, we may restrict access to the Website or block the submission of messages through the forms, to the extent necessary and proportionate to stop the breach and protect the Website.
11.1. Intellectual property rights in the Website content, including texts, graphic elements, photographs, videos, logos, the newsletter and e-book, belong to Tailored Media or the respective rights holders. Materials in which Tailored Media does not hold the rights are used on the basis of licences, permissions or other legal grounds, as applicable.
11.2. The names, logos and trademarks of clients and other third parties displayed on the Website belong to their respective holders. Their display does not grant users any rights to them.
11.3. You may view the Website’s pages and share links to them. Except for uses permitted by law or expressly authorised by these Terms, reproducing, distributing, republishing or modifying protected content requires the prior written consent of the rights holder or the person authorised to give it. The conditions in section 7 also apply to the newsletter and e-book.
12.1. We make reasonable efforts to ensure the proper operation of the Website, without guaranteeing uninterrupted availability or the absence of technical errors. Access may be temporarily interrupted for maintenance, updates or the resolution of technical issues.
12.2. The general information on the Website, in the newsletter and in the e-book does not replace advice tailored to a specific situation. Users must assess its relevance to their own decisions. This clarification does not exclude Tailored Media’s liability for breaches of its legal obligations. Section 9 applies to third-party platforms.
Liability for damage caused by force majeure or a fortuitous event is excluded under the conditions laid down by law.
12.3. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including for material damage caused intentionally or through gross negligence and for harm to life, physical or mental integrity or health. Consumers’ mandatory rights remain unaffected.
How we process personal data is described in the Privacy Policy, and how we use cookies is described in the Cookie Policy. You may change your choices regarding optional cookies at any time and withdraw your consent by accessing the “Cookie settings” link in the Website footer. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Acceptance of these Terms or mere use of the Website does not constitute consent to the use of optional cookies or to receiving marketing communications.
We may update these Terms to reflect changes to the Website, the services presented or applicable legislation. The updated version will be published on the Website, indicating the date from which it applies. Changes do not have retroactive effect and do not, merely by being published, amend contracts already concluded or rights previously acquired by users. Legal requirements regarding notification and acceptance of changes remain applicable.
15.1. These Terms and Conditions are governed by Romanian law.
15.2. For requests or complaints, you may contact us at teodora.toma@tailoredmedia.org. We will try to resolve any disagreement amicably, without making this step a condition for exercising your right to bring proceedings before the competent courts.
15.3. Disputes are resolved by the courts having jurisdiction under the law. Nothing in these Terms restricts consumers’ rights regarding the courts before which they may bring proceedings under the applicable rules.
15.4. If you are a consumer, you may contact the National Authority for Consumer Protection (ANPC), https://anpc.ro. You may also use alternative dispute resolution (ADR), through the ANPC platform: https://reclamatiisal.anpc.ro/.
The Terms are drafted in Romanian and are also published in English and Spanish. The English and Spanish versions are translations for information purposes. In the event of discrepancies, the Romanian version prevails.
For questions or requests regarding these Terms or the use of the Website, you may contact us:
See also: Privacy Policy · Cookie Policy